Privacy Policy

Stay Rad! Shop Privacy Policy

Last Updated on January 21, 2024.

Stay Rad! Shop, owners of the Website (hereinafter “Site”) is committed to protecting the privacy of our user’s personal information.  The terms “we”, “us”, “our”, and “Stay Rad! Shop” refer to Stay Rad! Shop, a company of the Province of Ontario, Canada. 

This Privacy Policy describes the information Stay Rad! Shop collects when users of the Site sign up for, use, access or otherwise interact with any of Stay Rad! Shop applications, products, services, or websites (collectively, “Services”), how we use and share that information, and the choices we offer.

When you use our Services, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.

This Policy applies to all information we collect through our Services including: Collection and Use of Your Information; Sharing Your Information; Communications From Stay Rad! Shop, The Security of Your Information; A Note About International Users; A Special Note About the Privacy of Minors; and Changes to Our Privacy Policy.

Please remember that this Privacy Policy does not apply to the practices of companies that we don’t own or control or to people that we don’t employ or manage, including third-party websites or services. It is your responsibility to review the privacy policy of a third-party site. This Privacy Policy applies solely to information that Stay Rad! Shop collects about you as a user of our Services. This Privacy Policy is incorporated into and subject to the terms of Stay Rad! Shop Terms of Use.  Each time you use our Services, you signify that you have read, understood and agree to be bound by the Terms of Use, which incorporate this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you must discontinue using the services on our Site and terminate your account.

We may change this policy from time to time. If we make any material changes to this policy, we will notify you by posting the updated policy, revising the “Last Updated” date above. We encourage you to review the Policy whenever you use our Services to stay informed about our information practices and about the choices available to you.

Our Commitment. Stay Rad! Shop is obligated to protect your personal information by making reasonable security arrangements to protect against risks such as unauthorized access, use, collection, disclosure or disposal. Security measures have been integrated into the design, implementation, and day-to-day operating practices as part of our commitment to protect the personal information the Site holds.

A Special Note About COPPA and the Privacy of Minors.  In compliance with the Children’s Online Privacy Protection Act (“COPPA”) and fair information practices, we will not knowingly collect, online or offline, personal information children under the age of thirteen (13). We collect, use and disclose information about minors aged thirteen (13) to seventeen (17) in the same manner as we do for adults. Stay Rad! Shop encourages that any child under the age of eighteen (18) receive parental or guardian consent to use the Site, however, any child under the age of thirteen (13) must receive verifiable parental or guardian consent to disclose information to the Site.

Direct Notice to Children. Stay Rad! Shop would like to tell you a few things before you give us your name, e-mail address, and any other information in order to create an account with Stay Rad! Shop. If you are under 13, we must get one of your parents or guardians to agree to your giving us your e-mail address and other personal information.

Direct Notice to Parents. It is Stay Rad! Shop intention to adhere to the Children’s Online Privacy and Protection Act (“COPPA”). This notice describes our practices of collecting, using, and disclosing personal information from children under 13. Our policies are described directly below under this section. We also suggest that you review the rest of our Privacy Policy and Terms of Use Agreement. For more information about COPPA and your child’s rights to online privacy, visit

How Your Child Will Use Stay Rad! Shop Services

Children seventeen (17) years or younger may create an account on the Site by providing a username, email, and password. Additional personal information that may be collected upon purchase of a product from our Site may include: mailing address, phone number, credit card number, and financial information. Without creating an account, children can browse the E-commerce site which sells complete pro scooters, scooter parts, safety equipment, and accessories. Children may also have access to Communication Services, as defined and referred to section 1.4 of the Terms of Use.

Parental Consent Required

As stated directly above, Stay Rad! Shop may collect personal information from your child, but we need your consent before we collect, use, or disclose the information. We will not collect this information until we have received your consent. You will find instructions on how to give your consent below.

Personal Information We Collect From Your Child

Stay Rad! Shop collects limited personal information. Generally, we collect only online contact information, including your child’s name, username, and e-mail address. Depending upon the activities your child chooses to engage in on Stay Rad! Shop, your child may be asked to provide other personal information.

We have worked to adopt this Privacy Policy so children can participate in our Services without giving out unnecessary personal information. We do not require a user to disclose more information than is reasonably necessary to utilize Stay Rad! Shop.

We also allow a parent to review his or her child’s personal information, ask to have it deleted, and refuse to allow any further collection or use of his or her child’s information. (See below for further instructions.)

Non-Personal Information We Collect From Your Child

We may also collect what is known as non-personally identifiable information. For example, we may collect certain non-personally identifiable information when you visit many of our Site pages such as the IP address, type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider.

Please also refer to Section 1.3 of this Privacy Policy below to learn more about cookies.

We May Collect Additional Information in the Future

As we expand the services we provide on our site, we may collect additional types of personal information. We will ask you for your permission before collecting any of this additional information from your child.

How We Use the Information

We use the personal information your child submits primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Web site, fulfilling requests for information, producing and shipping the products that you order, and providing customer support. We use non-personal information for internal purposes, such as maintaining, evaluating, and improving our services and Web site.

You consent to our using your child’s email address to send your child Service-related notices, including any notices required by law, in lieu of communication by postal mail. Your child may not opt out of Service-related emails.

We may also use your child’s email address to send your child other messages, such as newsletters, changes to features of the Service, or special offers. If your child does not want to receive such email messages, your child may opt out by sending an email message to

Stay Rad! Shop may use certain information about your child without identifying your child as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing your experience.

Disclosure of the Information

Stay Rad! Shop will not disclose your child’s personal information to any third party without your express prior authorization. After Stay Rad! Shop collects users’ login names and passwords through cookies, we also may use this information in the aggregate to analyze site usage, as well as to offer products, programs, or services. We may share some of this aggregated information with third parties.

New Consent If Change in This Policy

If we change the way we collect, use or disclosure your child’s personal information we will send you a new notice and request for another consent. For example, if in the future we want to disclose the child’s information to third parties we will provide you with a new notice and ask for your consent before we disclose any personal information to third parties.

Revoking and Deleting Your Consent

At any time, you may revoke your consent, refuse to allow us to further use or collect your child’s personal information, and direct us to delete the information. If you choose to delete your child’s information, we will not use it for any purpose except where required by applicable laws, regulations, or standards.

A Special Note About Mobile Privacy. We may offer you the ability for you to connect with our Services, using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices. This Privacy Policy will be referenced by all such mobile applications or mobile optimized websites.

      What Information Do We Collect, and How?

We may store the information you provide us through Stay Rad! Shop, as well as information we collect in connection with your use of our Services. For example, if you purchase a product sold through our online store, we may collect your name, mailing address, telephone number, credit card number, and email address. If you create an account, we may collect your name, email address, and other information that we request in the registration process.

  • If you communicate with us regarding our Web site or our services, we will collect any information that you provide to us in any such communication. We use the information to fulfill your requests, provide Stay Rad! Shop functionality, improve the quality of our Services, personalize your experience, track usage of our Services, provide customer support, enhance the security of our Services, and comply with legal obligations.

  1. Security. The security of your personal information is important to us. When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  2. Information You Give Us When You Create an Account. If you create an account on Stay Rad! Shop you may be required to provide certain personal information, such as your name, mailing address, e-mail address, phone number, credit card number, and financial information. We also collect non-personal information, such as a domain name and IP Address, type of Internet browser you are using, operating system, as well as which of our Web pages you have accessed. When you sign up for an account, you are opting in to receive emails from other Stay Rad! Shop itself. Please note that while you may adjust some email preferences and Stay Rad! Shop messaging features, you cannot opt out of receiving certain administrative or legal notices from Stay Rad! Shop.

  3. Information We Collect Automatically When You “Surf” the Site.

  4. Cookies. A cookie is a small piece of data that is sent to your browser from a web site’s computers and stored in a browser-related file on your computer’s hard drive. Cookies are uniquely assigned to your computer, and are read by a web server in the domain that issued the cookie to you. For example, storing a cookie on your computer allows you to login without typing the registered e-mail address or registration number and password. We also use cookies to provide you with a customized experience.  If you do not want these cookies stored on your computer you can reject cookies by modifying your browser setting accordingly (each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences). You can still enjoy our Web site if you choose not to accept cookies.

       How Is My Information Used?

  1. Stay Rad! Shop only shares Your Information with others when we have your permission or under the types of circumstances described in this Privacy Policy.  In addition, we limit access to Your Information to only those employees who we believe reasonably need to come into contact with that information to provide products or services to you or to do their jobs.

  2. Third Party Disclosure. We may use third party, unaffiliated, companies to help us maintain and operate our web site or for other reasons related to the operation of our business, and those companies may receive your personally identifiable information for that purpose. We do not control these third parties and you agree that Stay Rad! Shop is not liable for their acts or any failure to act on their party.These third party, unaffiliated companies include: Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043,1-866-2GOOGLE (1-866-246-6453).

  3. Voluntary Disclosure.  Please keep in mind that whenever you voluntarily disclose personal information online that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. You are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

  4. Service Providers.

  5. We may sometimes use a third party to provide specific services on our behalf, including sending e-mails to our users, processing transactions or performing statistical analysis of our services.  In these cases, we may provide certain personal information, such as your name and e-mail address and other financial information necessary for the service to be provided.  However, these third parties are required to maintain the confidentiality of this information and are prohibited from retaining, sharing, storing or using this information for any other purposes.

  6. Stay Rad! Shop may provide certain portions of Your Information, such as your email address or name, back to your ISP if we have an existing advertising relationship with them. As part of our agreement with your ISP, they will be required to maintain this information in a confidential manner and use it solely for the purpose described in this Policy.

  7. Affiliates and Business Transitions.  Stay Rad! Shop may share Your Information with its affiliates that are subject to privacy policies that protect your personally identifiable information from disclosure to third parties in a manner similar to this Privacy Policy.  In the event that Stay Rad! Shop goes through a business transition, such as a merger, acquisition, liquidation or sale of all or a portion of its assets, user’s personal information will, in most instances, be part of the assets transferred. Users may be notified of any such business transition via e-mail and/or prominent notice on the Site.

  8. Legal Matters; Protection of Rights, Property and Interests; Safety.  We may, without your consent, access and disclose Your Information, any communications sent or received by you, and any other information that we may have about you or your account: as may be permitted or required by law, regulation, rule or court order or in good faith; pursuant to requests from governmental, regulatory or administrative agencies or law enforcement authorities; protect and defend the rights or property of our Web site and related properties; or to prevent, investigate, identify persons or organizations potentially involved in, or take any action regarding suspected fraud, violations of our Terms of Use, or activity that appears to us to be illegal or may expose us to legal liability.  

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